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Apps

Customer Affinity Intelligence

Score customers on 8 product attributes (Performance, Safety, Technology, etc.), adjust for behavioral signals via LLM, and generate personalized outreach.

Score a single customer
Interactive · ~10s end-to-end

Fill out a customer form, pick behavioral signals, and watch the affinity spider chart compute, then re-balance based on the signals. Generate a personalized email, SMS, or call script.

Open
Run against a CSV
Batch · up to 200 rows

Upload customer rows, map columns, and run the affinity enrichment workflow against the full set. Per-row results in a table with drill-down to the same spider + message UI.

Open
How it works
  1. Deterministic baseline. Brand × vehicle-type lookup tables produce an 8-attribute spider chart in <100ms.
  2. Behavioral overlay. An LLM call interprets behavioral signals (intent picks) and adjusts the spider with reasoning — Safety bumps up for family signals, Technology for tech enthusiasts, etc.
  3. Personalized outreach. Final attributes + nodes feed a second LLM call that produces a tone-aware email / SMS / call script grounded in the customer's profile.